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Refund Policy

At Elms Equipment, we want you to be fully satisfied with your purchase. Please review our return policy below:

 

General Return Conditions

 

  • All items must be returned within 14 days of purchase.

  • Items must be unused, in original condition, and returned in their original packaging.

  • All returns are subject to a 20% restocking fee, which will be deducted from the refund amount.
     

Non-Returnable Items

 

  • Electronic components are non-returnable under any circumstances.
     

Refund Process

 

  • Refunds will be issued to the original form of payment once the returned item has been inspected and approved.

  • Shipping and handling fees are non-refundable.

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

 

How to Initiate a Return

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To start a return, please contact us at:

 

 

Please include your order number and details of the item(s) you wish to return.

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Exceptions

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Elms Equipment reserves the right to refuse returns that do not meet the above conditions.

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